Privacy Policy


1. Responsible Party

The party responsible for processing this site's data is MINTAKA SERVEIS TECNOLOGICS SL, representing PDFToolz, located at AV PALMA DE MALLORCA 35, 2, TORREMOLINOS 29620, MALAGA, SPAIN. CIF: B04883120 Email: support@pdf-toolz.com


2. Description

Acceptance of the privacy policy of pdf-toolz.com, hereinafter referred to as "The Website," is a necessary condition for using our website and receiving the service. The Privacy Policy regulates the collection, processing, and use of your personal and non-personal information as a user of the website, starting from its effective date. For the processing of personal data, the website complies with current local and European legislation, as well as its development regulations.


3. Information Collected

The Service can be used without the need to provide any data, although to contract our converter, you will need to provide some personal data. The personal and non-personal information collected by the Service will reach us in three ways: 1) the information collected automatically, 2) the information you voluntarily provide, and 3) the information provided by third parties.


3.1. Automatically Collected Information
  • Information collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases.
  • The IP from which the connection is made, the type of device used and its characteristics, the operating system version, the browser type, the language, the date, the country, the time of the request, the URL you came from, the URL you are going to, or the mobile network used, among others.
  • Additionally, the website uses Google Analytics and other Google advertising-related services provided by Google LLC.
  • These services may use cookies and mobile advertising identifiers to collect information for analytics, ads personalization, personalized advertising, non-personalized advertising, conversion tracking, and optimization purposes. These technologies are used based on your consent, where required by applicable law.
  • Some of this information may be processed by Google and its partners in accordance with their privacy policies.
  • Learn more about how Google uses data from sites and apps that use its services: https://business.safety.google/privacy/

3.2. Information You Provide Voluntarily

The Website collects personal data that you voluntarily provide when using our services, such as when creating an account, requesting a service, or contacting us. This may include identification data such as your first and last name and email address, as well as billing-related information necessary for service provision.

Payment processing is carried out directly by PCI DSS-compliant third-party payment service providers such as Rebilly and Celeris. The Website does not collect or store full credit or debit card details. Only limited transaction information (such as payment status, confirmation, and amount) may be received from the payment providers in order to manage the service.

Providing certain data is necessary to access and use the service. If required information is not provided, some features or services may not be available.


3.3. Information Provided by Third Parties

We may receive limited information from third-party service providers involved in the provision of the service, such as payment processors (Rebilly and Celeris), including transaction identifiers, payment status, timestamps, and amounts.

We may also receive technical or analytical data from service providers such as hosting, analytics, or fraud prevention partners to ensure the proper functioning, security, and improvement of the service.


4. Rights and Purposes

Please be aware that filling out the forms is voluntary. However, if you do not complete the required fields, the use of some Service functions may not be possible. The personal data you provide will be incorporated and processed in the website's Record of Processing Activities to attend to your requests, provide the requested service, and keep you informed about matters related to the company's activities and services. You may exercise at any time the rights of access, rectification, deletion, limitation of processing, opposition, and portability of your personal data by sending an email to: support@pdf-toolz.com If you have given consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal. Furthermore, if you believe there is a problem with how the website is handling your data, you may direct your complaints to the relevant data protection authority, with the Spanish Data Protection Agency being the appropriate body in Spain.


5. Age

Regarding the use of the online service, you declare that you are of legal age and have the necessary legal capacity to enter into this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge. You declare that all the information you provide to access the Service, both before and during its use, is true, complete, and accurate.


6. Use of Data

The website will use the collected data to:


  • Administer and update the Service (with the legal basis being our legitimate interest in keeping the Service up to date and in good condition).
  • Address your inquiries (with the legal basis being our legitimate interest in responding to user requests and questions).
  • Process payments you make (with the legal basis being the contract).
  • Provide the contracted service (with the legal basis being the contract).
  • Maintain the security of the Service, investigate illicit activities, enforce our terms and conditions, and assist law enforcement in the context of their potential investigations (with the legal basis being our legitimate interest in ensuring and maintaining the security of the Service and its users).
  • The website does not use automated decision-making, although it may generate basic user profiles, with the legal basis being our legitimate interest for commercial purposes and to provide personalized offers.
  • The website and its partners may use cookies and mobile advertising identifiers for analytics, ads personalization, personalized and non-personalized advertising, conversion measurement, and optimization.
  • Additionally, the website may use user information in the form of aggregated and anonymous data to present it to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. However, none of this will allow these third parties to personally identify you.

7. In Emails and Contact Forms

The website of the Service has SSL encryption that allows users to securely send their personal data through standard contact forms. The personal data collected will be subject to automated processing and incorporated into the corresponding files of the Record of Processing Activities owned by the website. In this regard:


  • We will receive your IP address, which will be used to check the origin of the message to offer appropriate recommendations (for example, to present information in the correct language) and to detect possible irregularities (for example, possible attempts at cyberattacks on the Service), as well as data related to your ISP.
  • You may also provide us with your data through email and other communication methods indicated.
  • Regarding the payment methods used: Our payment service providers for processing payments for our services are credit or debit cards. At no time will the Service or its staff have access to the bank details (e.g., the credit card number) that you as a client will provide to those third parties.

8. Data Retention

The following outlines how long the data processed by PDFToolz is retained:


  • Aggregated data will be retained without a defined deletion period.
  • Customer data will be retained for the minimum necessary time, possibly up to: 5 years, according to Article 1964 of the Civil Code (personal actions without a special term) and 6 years, according to Article 30 of the Commercial Code (accounting books or invoices, for example).

9. Data Shared with Third Parties

There are third parties who manage part of the Service. PDFToolz requires them to comply with this Privacy Policy where applicable, in addition to having their own policy. However, the website is not responsible for compliance with their policy. Under certain circumstances, the website may share, use, or preserve some of the collected personal information with third parties:


  • To provide the Service: Service providers who perform functions on our behalf, such as payment services, web hosting, business analytics, customer service, or website marketing. These service providers may collect and have access to the information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.
  • This may include analytics and advertising partners such as Google, which may process data for advertising, measurement, optimization, and analytics purposes.
  • To cooperate with competent authorities: If we believe it is reasonably necessary to comply with any law, legal process, or legitimate interest. In any case, we will only provide the information strictly required.

10. Security Measures

The website adopts all necessary technical and organizational measures to protect the security and integrity of the personal and non-personal information collected, against unauthorized access, as well as its accidental alteration, loss, or destruction. In any case, the website cannot guarantee the absolute security of the collected information, so you should cooperate and always use common sense about the information you share. You understand and acknowledge that, even after its deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.


11. Changes to the Privacy Policy

We may update this Privacy Policy in the future. We will inform you of any changes by sending a notice to the provided email address and/or by placing a prominent notice on our website.


12. Security

Under no circumstances does MINTAKA SERVEIS TECNOLOGICS SL collect, store, or transfer your card data. The payment operation is carried out entirely through the secure server of our payment gateway. MINTAKA SERVEIS TECNOLOGICS SL will not sell, buy, provide, exchange, or otherwise distribute your account or transaction data, personal information, or credit card information, except with the bank that processes the payment, Visa/Mastercard corporations, or in response to requests from the competent government.


13. Contact

If you have any questions about this Privacy Policy, please contact us at:


  • Email: support@pdf-toolz.com
  • Postal Address: AV PALMA DE MALLORCA 35, 2, TORREMOLINOS 29620, MALAGA, SPAIN