If you notice a charge with the descriptor hpy*pdf-toolz.com, PTX*pdftoolzcom, XP*pdf-toolz.comor similar PDF-Toolz references on your bank statement and don’t recall authorizing it, we’ll explain what it means, how to handle it, and how to contact our support team.
The charge labeled hpy*pdf-toolz.com corresponds to a subscription or service purchased on pdf-toolz.com. It is possible that you signed up directly or as part of an online offer or bundle.
Depending on your bank or payment provider, the charge may appear under different descriptors, including:
All of these descriptors are associated with purchases or subscriptions made through PDF-Toolz.
Check if someone else with access to your card may have purchased the service. If you don’t recognize the charge, contact support to cancel and request a refund.
Yes, you can cancel your subscription at any time from your account or by contacting support.
Include the email used for the purchase, the transaction date, and the last 4 digits of your card. Do not share your full card number for security reasons.
In most cases, it is a monthly subscription that renews automatically unless canceled.